Finding help

There are a number of ways you can find help in the Learning Commons.

Help from Library Staff

1. LiveChat – Reach out to library staff in real-time using the red LiveChat widget on the Learning Commons website. Library staff are available during the following hours: Monday-Friday from 10:00am to 5:00 pm. You can still submit your questions after-hours via the LiveChat widget.
2. A 1:1 reference consultation can be arranged by appointment via Zoom or Microsoft Teams. Evening hours are available on Tuesday nights. You can schedule a Zoom or Microsoft Teams session with the librarian using the Calendly app.  A link to the appointment will be automatically emailed to you.
3. Virtual drop-in hours will be available every Thursday from 7:00-9:00pm CST starting March 9. Here’s the Zoom link: https://ctschicago-edu.zoom.us/j/98182107910
4. Email – Send your research request via email to [email protected].
5. Call the Learning Commons during our office hours at 773-896-2450.

Evening Hours

Members of the CTS community can schedule a reference appointment on Monday nights OR make use of the virtual drop-in hours via Zoom on Thursday evenings.

Online Library Workshops

Streamline your research process and register for any of the various online research workshops in the Learning Commons.

Learning Commons FAQ

Check our FAQ for a list of commonly asked questions. If you do not find an answer to your question, you can submit one using this form.

To our new and returning students, please take the time to review the Getting Started Guide for help navigating the Learning Commons.

Any updates or changes to services in the Learning Commons due to COVID-19 will be posted in this guide.

(Photo credit: Erez Attias on Unsplash)