Welcome to a new academic year at CTS!

COVID-19 has changed much of the way in which we are interacting with physical spaces, information resources and research support in the Learning Commons.

Below is a listing of some the changes that have taken place in the Learning Commons over the summer.

OpenAthens Authentication

OpenAthens is an authentication service that allows you to access off-campus electronic resources licensed by the Lapp Learning Commons.

What you need to know:

  • You will continue to use your CTS email username and password to access all databases and online materials;
  • Once you log into the Learning Commons you will remain logged in for eight hours;
  • If you have library electronic resources bookmarked or links saved, you will need to update these bookmarks/links;
  • When navigating EBSCO databases, you will be automatically logged into My EBSCOhost making it easier to save articles to folder, database searches and downloaded books.

SSO Authentication

The Learning Commons will be providing single sign-on (SSO) services on campus. Your CTS email and username will provide you with access to all services on campus. Previously, users of the Learning Commons had to keep track of three separate logins. Please consult this guide for additional information.

Research Help

Research help is available through the following:

  1. LiveChat – Reach out to library staff in real-time using the red LiveChat widget on the Learning Commons website. Library staff are available during the following hours: Monday-Friday from 10:00am to 5:00 pm. You can still submit your questions after-hours via the LiveChat widget or through this form.
  2. Email – Send your research request via email to [email protected].
  3. A 1:1 reference consultation can be arranged by appointment via Zoom. Please email the library your research question and when you are available to meet online.
  4. Call the Learning Commons during our office hours at 773-896-2450.

Online Course Reserves

All course texts will be placed on the reserve shelf. Where available, a copy in ebook format will be purchased as well. Please consult our course reserve reading list to see if your course text is available as an ebook. The list is updated each semester.  Physical books will not be available for checkout. Instead, you can request scans via email for course reserve readings. Copyright restrictions will still apply where applicable.

Online Library Workshops

Streamline your research process and register for any of the various online research workshops in the Learning Commons.

Curbside Pick-up for Physical Books

The Learning Commons will be offering curbside service to the CTS community. Students will be able to borrow physical books in the Learning Commons, however, we are asking that you do not handle books. In keeping with safety precautions, only library staff will be retrieving the books you need and checking them out to you. For your safety, library staff will be wearing gloves when handling any books. Please email[email protected] for any circulation requests.


Got questions? Check our FAQ for a list of commonly asked questions. If you do not find an answer to your question, you can submit one using this form.

To our new and returning students, please take the time to review the Getting Started Guide for help navigating the Learning Commons.

Any updates or changes to services in the Learning Commons due to COVID-19 will be posted in this guide.